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Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 8:39 am
by JonW
Very interesting subject as you say and i call it as i see it really, as i know a lot of guys do when it is right there in their face. I also run a small business and most of my work is done in Europe, which means i still charge the same in Euros as i did before, but now earn less. no one in Europe would buy my services for 1.5x the price just because i want them to, they dont care about my exchange rate. Its a factor ive seen in many other small businesses in my area, if you sell abroad then you need to earn less in Au$ or dont sell anything. So i do see why people locally dont want to charge less just cos the rest of the world seems to be cheaper... services and products are not fuel in Aus, they stay mostly static in price.

Amusingly i was in MCA a few weeks back as i wanted an RGV250 38T sprocket for my LC and thought i would get a price since i try to buy locally when i can and it makes sense that Renthal sprockets come from the uk so with our currency on a high we should get a good deal locally even after imports/postage etc. So i ask and they dont have one on the shelf of course, and need to ring the importer. He says they dont bring the 38Tooth units into Aus and if they did they would be the normal price of 89.95. I said to the sales guy, 'shame as that means id be back to buying online...' The importer hears me and says ' {sigh}... like everyone else!'. So we chat about it and he isnt happy losing sales to online and i say that i can get a Renthal sprocket to my door for just less than $50 from the uk and yet if i go to MCA and order one and then go back to pick it up its 89.95 plus all my time/fuel etc. He moans im killing his business and he has to eat blah blah blah. I remind him that he has been steadily making more money year on year due to the fact that in the past 20 years the Au$ to GBP currency rate has steadily improved and even if he sold the same number of units at the same price annually he would be making more profit year on year. he doesnt want to chat to me anymore. This week MCA started listing Renthals at 69.95... im not saying i just saved all Aussies $20 on a sprocket but someone listened to that convo...

Wreckers do get a hard time of it, and thats why so many have closed recently. Ebay didnt help nor did google. we now are more clued up and have a wider shopping base than ever, and those guys cant compete. Anyone who has sold an item on ebay knows it takes ages to photo, write descriptions, wrap, quote, send, deal with hassle etc. The wreckers just dont want that hassle on each of the thousands of parts they have in inventory and i wouldnt either if i was them i guess. But it is a shame they are going, tho these days i just buy off ebay, its almost always better value and it comes to my door. Only one i do use is Deet at RGVSpares, hes good value and knows his stuff too.

Same with OEM parts really, the US sellers like powersportsplus and others are so much cheaper its unreal. Set of 3 PV seals for a YPVS in Aus... $110... set of 3 seals from Norbo in the uk 20quid(Au$31ish)... set of 2 seals from powersportsplus about US$23... add post... lol, how small are those things... no brainer and if you bought locally you would need 2 trips to the dealer to buy them as they would need to order them anyway. would i miss local main dealers parts... nope, they never have anything i need in stock anyway.

Doc03 I'll drop you an email, im all for buying locally if we can make it work, even if its just so we get to chat bikes for 10mins whilst we look for bolts :)

So... my final thought... I lived in the UK whist we systematically first killed the centers of our towns and cities by centralising shopping centers into malls on the edge of town and then basically killed them too by embracing the internet much earlier and much faster than anyone in Aus ever did. A good example is how Amazon ruined the sales of any book stores and yes i was one of those who would go to Borders and use my phone to photograph the title and isbn number of a book and then buy it for half the price on amazon. I was one of millions who did that and most books shops are now history. We also did the same with small electricals and other items, but bricks n mortar retailers also need to do their bit, they need to come closer on price or offer something else to value add over what the online guys offer.

One thing i didnt touch on was the sydney mark up.... ever try and get a bike powdercoated, painted or wheels blasted or trued? Try going up or down the coast... Central Coat or the 'gong can save you a packet. Paint a fully faired RZ in Hornsby, quote 'firm $2500'... Central coast, 'around $1k' and those out of town guys want the work and dont make it seems like theyre doing you a favour, or do any shoddy work cos they want you back.... Ok a generalisation i know, but its what ive found so far. Hmm.... Someone will tell me they are a painter next.. LOL As we say in Pomyland, 'I'll get me coat!' Haha :)

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 11:01 am
by eddahenry
Talking of bolts
Pete check your pms
I need 20 m12 x 65 with washes and nylocks before Cristmas
And a bunch of other stuff in the new year

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 11:38 am
by 2TInstitute
Jon , I see that RGV sprocket as more of a customer service/retailer attitude issue.
IF the retail store was smart, they would have said 'leave it with me, what's your mobile/email' , found the product online got it for you, got back to you with the price etc etc instead of whinging about "silly customers" shopping online.
They could have turned you into a convert but they confirmed to you what you already knew. The fact you were prepared to go into the shop should have been a becon for the retailer.
I think the future model for 'brick & mortor' retailers has to offer something a customer cannot get online. They need to keep less stock and have parts shipped direct to customers from O/S.
Importers have a lot to answer for a famous one here was a K_M dealer expected a customer to wait 3 months for a part (cost $900) the customer got it online shipped in a week from the US for $395. Went back to the dealer and said "Your fucked".
The dealer could have done that.

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 12:03 pm
by JonW
Lozza youre right of course, they always see their hands as being tied by the importer instead of being empowered by them, sad but true. The way to making money isnt to say 'no we cant...', its 'lets see what we can do to help'. If i have to do the legwork myself i dont expect to pay a premium of course.

KTM is a nightmare, dont get me started on the parts prices for them... worse than yamaha dealers imho.

Edited to add: Rereading what i wrote before, the Renthal sprocket thing was me, the MCA sales guy and the importer on the phone. The sales guy was relating the enquiry to the importer and then the info back to me. The phone mic picked up my comment and the importer answered it down the phone line and via the sales guy, and then the convo started.

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 12:44 pm
by DOC03
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Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 1:09 pm
by DOC03
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Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 1:42 pm
by JonW
DOC03 wrote: It's a bit like getting into a Sydney Cab and then having to give the driver directions every turn, and have them get the shits at taking a credit card or because the fare wasnt high enough, why offer the service in the first place ?
How true! (plus 10% ccard fee, WTF?! no one else gets away with that!).

Totally agree with what you said. Renthals 69.95 new price would have me buying if the shop had my one in stock. but at 89.95 no way...

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 1:47 pm
by JonW
Another example of this is a certain sydney wreckers where they have boxes of light units and bodywork panels in a few boxes. all jumbled up and all getting more scratched everytime someone looks thru the box. you find a part you can make work for you and take it to the counter thinking this must be cheap as these guys dont much care for it considering the way its presented and lo n behold its $150... 'cos its a rare mate'. I was thinking $50 tops... 'youre dreaming...' and a look to his mate saying 'Geez, another f'in idiot' as you leave.

Ok, a lot of moans about our local sellers... i do have a good story tho. found a place 5km from me who do a perfect remote thermostat for my LC421 Athena build. top quality and cheaper than the ebay USA units as well. A winner and its Aussie too... :)

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 3:03 pm
by bobbyd
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Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 8:24 pm
by devo
Geez what a hornets nest but a well deserved one :wink:
Don't get me started though cause I rant to much and need medication :evil:
So Alex how is the 500 going ???? and some pics of the progress would be nice :D

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 8:33 pm
by bobbyd
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Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 9:33 pm
by JonW
Yeah i wanna hear bout the 500 Alex... lets see that thread and have some positive news to end the day on. :)

Re: What performance from standard 350LC ?

Posted: Mon Dec 05, 2011 9:45 pm
by bobbyd
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Re: What performance from standard 350LC ?

Posted: Tue Dec 06, 2011 6:08 am
by JonW
I probably know what that (large) part is... ;) no secrets in our little band of 2T brothers i reckon LOL!

Cant wait til end of the week now...

Re: What performance from standard 350LC ?

Posted: Fri Dec 09, 2011 12:03 pm
by JonW
Pete/Alex, a little inspiration...

Image

Still lots of bits to complete, obviously! LOL :D