Damn Telstra

[hybrid]

Sorry folks, my cable modem died a week ago, and Telstra have only just managed to get me back online.

[Greasemeup]

Glad we're back


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[JonW]

Telstra didnt bother to turn up at mine on Fri morn to fix my line Jeff, i got a text Fri eve at 7pm saying they wanted to reschedule for the 1-5pm on the 24th. Bunch of jokers, like any of their guys will work the arvo of the 24th. Pathetic.

Anyway, glad we are all up m8!

[OzzyElsie]

Sorry folks, my cable modem died a week ago, and Telstra have only just managed to get me back online.

I think you mean "Damn Thunder Storms" (lighting)

Same thing has happened to me - modem fried!!!

Sobbed, cried a little, started to palpitate, and then calmed, diagnosed it, disconnected it and went down to the Telstra shop receipt in hand (less than 12 months old).

Walked out after an hour's wait with a new replacement which incorporated a wifi. They wanted to charge me an extra $76 but I stood my ground, stamped my feet, had a tissy (very effective given my emotional state of being internet-less) and walked out with a new modem/wifi.

[hybrid]

My new modem was here within a couple of days, but my guess is that you are ADSL?

Cable is different - they have to register your modems MAC (hardware) address on their network or it wont work.
The problem is with their current modem registration system. It says it's successful when its not, and you waste a bunch of time with the useless 1st level support people asking you to do silly things before they send it to second level who then take another few days to sort it.

[smokin074]

Good your back was just about to buy a four stroke